Penelope Dress (Made-to-order)

Production and delivery for made-to-order pieces take approximately 4–6 weeks, ensuring the highest level of craftsmanship and attention to detail.

Main Fabric:

• Crepe de Chine
• Embroidery

Lining Fabric:

• Saglia Stretch Lining

We encourage caring for your Sabina Bilenko pieces with the same consideration that went into their creation. Please follow the care label inside each garment for specific instructions. Professional dry cleaning is always recommended, particularly for pieces with delicate fabrics, embellishment or embroidery. Store each piece in its protective cover, away from direct sunlight, and handle gently to preserve its structure, colour and finish.

At Sabina Bilenko, sustainability means creating pieces that are made to last. Our ready-to-wear collections are designed with care, using quality materials and responsible production practices. We focus on limited releases and considered quantities to avoid overproduction and reduce waste. Each garment is thoughtfully crafted to be worn beyond a single season, with attention to detail, fit and finish. Our belief is simple: fewer pieces, created with purpose, and worn for years.

We offer worldwide delivery with secure and fully tracked shipping. All orders are carefully packaged and dispatched within our standard processing time.

If for any reason you are not completely satisfied with your purchase, we accept returns within 14 days of delivery. Returned pieces must be unworn, unaltered, unwashed, and in their original condition with all tags attached. Please ensure reasonable care is taken while the item is in your possession. All accessories, belts, and accompanying packaging must also be included.

ORDER CANCELLATION, EXCHANGES OR SUPPORT

If you wish to amend or exchange your order, or if you require any further assistance, please contact our Client Services team: info@sabinabilenko.com

WhatsApp: +44 7745 525 973

RETURN CHARGES

UK returns are complimentary for full-priced items.

International returns are at the customer’s expense. Please contact our Client Services team to request a return, and we will guide you through the process.

CUSTOMISED & MADE-TO-ORDER PIECES

We are unable to accept returns or exchanges on customised ready-to-wear pieces.

REFUNDS

Once your return has been received and inspected, please allow up to 10 working days for processing. Refunds will be issued to the original method of payment, excluding initial shipping charges. Processing times may vary depending on your bank.